Talking Manual

The manual that talks back.

Put a code with what you sell. Your customers scan it once, then ask anything by voice or text, and get answers from your official documents about their exact product. Anything that needs a person comes straight to you, already explained.

No app to download. It lives on the customer's home screen.

A Talking Manual assistant on a phone, answering how to pair an iPhone

See it in action

How Talking Manual works, in three minutes.

What it is, how customers use it, and real conversations recorded live with a car, a card game, a beach cottage and a home for sale. Nothing on the assistant's side is scripted.

Built for your industry

One assistant, shaped around what you sell.

Your industry next? Hot tubs, e-bikes, campgrounds and more: if it comes with a manual, it can talk. Tell us what you sell.

How it works

Set up once. Every customer gets their own assistant.

1

We load your documents

Manuals, guides, rulebooks, warranty booklets and your own policies. Add or update them any time from your portal.

2

A code goes with the product

On a sheet in the paperwork, inside the box, or on the rulebook. Customers scan it once and it stays on their home screen.

3

Customers just ask

By voice or text, any hour. Answers come from your documents. When a person is needed, the request reaches your team with the conversation attached.

This is not customer service

It works where customer service never would.

Nobody calls customer service to be walked through a product's features. Talking Manual is for all the questions that happen every day, long before anything goes wrong.

Customer serviceTalking Manual
When it's usedWhen something has gone wrongEvery day, from the first use
What people askFaults, complaints, billing"How does this work?", "Show me how", "Is this allowed?"
How it startsFind the number, wait on holdTap an icon, wherever they are, whenever they like
What it knowsWhatever the customer explainsThe exact product, its documents and the customer's history
Cost of a routine questionA person's timeA few cents
When a person is neededStarts from scratchArrives already explained

Pricing

Pay for the conversations, not the seats.

The same plans for every industry. Unlimited customers, products and typed chat; you choose how many voice minutes a month.

Starter

$49/month
  • ✅ 300 voice minutes a month (about 100 conversations)
  • ✅ Extra minutes 20¢
  • ✅ Unlimited typed chat, owners and products
  • ✅ Owners can send a photo: a warning light, a label, a setup
  • ✅ One location, one request inbox
  • ✅ Monthly report of what owners asked
Start free trial

Pro

$399/month
  • ✅ 3,000 voice minutes a month (about 1,000 conversations)
  • ✅ Extra minutes 15¢
  • ✅ Everything in Growth
  • ✅ Choose the assistant's voice, name, photo and color
  • ✅ Up to three locations
  • ✅ Document updates within one business day
Start free trial

Scale

$999/month
  • ✅ 8,000 voice minutes a month (about 2,700 conversations)
  • ✅ Extra minutes 13¢
  • ✅ Everything in Pro
  • ✅ Up to ten locations
  • ✅ A named onboarding contact
  • ✅ Quarterly review
Start free trial

One-time setup: $499 per car or RV dealership location, $99 per game, $199 per gym location, $99 per rental property, $29 per home for sale. Full pricing details.

Talk to one yourself.

Try a live car, RV, boat, rental machine, game, gym, vacation-rental, home-for-sale, new-home, apartment or heat pump assistant, then tell us what you sell.

Writing about us? See the press kit.